Refund Policy
Effective Date: October 14, 2025
Company: Blue Line Cinema, LLC d/b/a Reborn Cinema
Email: info@reborncinema.com
Address: 440 Monticello Ave Ste 1802 PMB 345548, Norfolk, Virginia 23510
Overview
This Refund Policy outlines the terms for requesting refunds on subscription payments to the Reborn Cinema streaming service.
Subscription Refunds
Monthly Subscriptions
- New subscribers may request a full refund within 7 days of initial purchase
- After 7 days, monthly subscriptions are non-refundable
- Cancellations take effect at the end of the current billing period with no refund for partial months
Annual Subscriptions
- New subscribers may request a full refund within 30 days of initial purchase
- After 30 days, prorated refunds may be available for remaining unused months
- Prorated refunds exclude any promotional discounts applied at purchase
Free Trials
- Cancel anytime during the trial period to avoid charges
- Refunds available within 48 hours of being charged if you forgot to cancel
Non-Refundable Items
- Payment processing fees
- Subscriptions purchased with promotional codes or gift cards (credit issued instead)
- Any period during which the service was accessed or used
How to Request a Refund
Email info@reborncinema.com with:
- Your account email address
- Subscription type and purchase date
- Reason for refund request
We will respond within 3-5 business days. Approved refunds are processed within 7-10 business days to your original payment method.
Third-Party Subscriptions
If you subscribed through Apple App Store, Google Play, Roku, or another platform, you must request refunds directly through that platform. We cannot process refunds for third-party purchases.
Contact
For questions about refunds, email us at info@reborncinema.com.
Changes
We may update this policy at any time. Continued use of our service constitutes acceptance of any changes.
© 2025 Blue Line Cinema, LLC d/b/a Reborn Cinema. All rights reserved.